Business Systems

Probity has assisted hundreds of organisations to evaluate, augment and replace their existing IT systems. Our independence from technology solutions ensures that you get an unbiased perspective on the fit of your current IT systems with your organisation’s longer-term business needs. Our expertise in innovation, together with our knowledge of a wide variety of business systems, ensures a cost-effective, fit for purpose solution.

 

Do your systems create nothing but queues?

In 2015, the Government issued an expectation document regarding public sector digital strategy.  One of the key outcomes was that ‘Customers experience seamless, integrated and trusted public services’.

How well do your systems support your customer service?

Probity has assisted a large number of both private and public sector organisations to review and improve IT and customer focused systems and associated processes.  We can help you too.

Most recently, we’ve worked with Rotorua Lakes Council…

We engaged Probity to review our Line-of-Business systems to determine their fit with our future strategic and operational requirements. These systems included document management, regulatory, rating, financial management, asset management, e-planning and payroll.   Probity delivered a thorough and pragmatic review enabling us to identify current systems shortfalls, which in turn provided the catalyst to go to market to acquire modern systems able to meet future operational and service needs.   Thomas Colle, Chief Financial Officer, Rotorua Lakes Council

Call Barry Carruth on 021 650 335 to have a chat about how we can help you avoid the queues.

 

Here are some articles written by Probity Consulting to give you some additional information:

Project Governance – what it is and why it’s needed

Developing an Information Services Strategic Plan (ISSP)

Procurement – a guide to getting the best value for money

Technology as a strategic enabler

 


Case Studies

resene

Resene Paints

Probity was engaged by Resene Paints to undertake a review of the systems and interfaces supporting inventory management across the business. The purpose of the exercise was to simplify current processes and enable one authoritative repository of inventory information supporting the whole business. As part of this process we documented all current business processes relating to inventory and then worked with Resene to develop future state business processes based on a single inventory system supporting the whole business. In parallel we examined a number of alternatives to achieve the required outcome and developed a solution that was presented to the senior management team within Resene and was later adopted as part of Resene’s strategic IT initiative.
2014-10-24T13:42:02+00:00
resene
Probity was engaged by Resene Paints to undertake a review of the systems and interfaces supporting inventory management across the business. The purpose of the exercise was to simplify current processes and enable one authoritative repository of inventory information supporting the whole business. As part of this process we documented all current business processes relating to inventory and then worked with Resene to develop future state business processes based on a single inventory system supporting the whole business. In parallel we examined a number of alternatives to achieve the required outcome and developed a solution that was presented to the senior management team within Resene and was later adopted as part of Resene’s strategic IT initiative.
tower

Tower

Tower Corporation has been running a financial management system for a number of years. The system required upgrading in order to be maintainable by the vendor. A project to upgrade this system would have been both time consuming and relatively expensive. Tower engaged Probity to assist with determining its ongoing business requirements and to identify alternative business applications, and to calculate the costs of procuring and implementing them.
2014-10-24T13:41:24+00:00
tower
Tower Corporation has been running a financial management system for a number of years. The system required upgrading in order to be maintainable by the vendor. A project to upgrade this system would have been both time consuming and relatively expensive. Tower engaged Probity to assist with determining its ongoing business requirements and to identify alternative business applications, and to calculate the costs of procuring and implementing them.
mbie logo

Ministry of Business Innovation and Employment

Probity was engaged by the Ministry to provide a range of services to consolidate the four Financial Management Information Systems they acquired during their formation onto a single platform. We provided a range of services including taking responsibility for delivery of the project and project managing it, providing a concerted effort in change management, defining the functional requirements, and communicating these to the vendor, systems testing and user training. This project was delivered on time despite the acknowledged short deadlines, and delivered the functionality required by the organisation.
2014-10-24T13:40:39+00:00
mbie logo
Ministry of Business, Innovation and Employment
archives

Archives New Zealand

Archives New Zealand engaged Probity to develop a business case with respect to the acquisition of a film processing library owned by Park Road Post Productions Limited, which at the time was contracted to transfer acetate and nitrate films into a digital format. Park Road Productions were intending to close this business due to a decline in global demand. While Archives were able to outsource this process to other providers in Asia, it was felt best to keep the historic films in New Zealand and not risk transporting them. This business case covered all aspects of operational risk associated with alternative processes for digitising the film and considered all aspects of cost and benefits associated with various options. The recommended option was adopted and the transition costs were in line with those forecast by Probity

Archive NZ

2014-10-24T13:39:41+00:00

Archive NZ

archives
Archives New Zealand engaged Probity to develop a business case with respect to the acquisition of a film processing library owned by Park Road Post Productions Limited, which at the time was contracted to transfer acetate and nitrate films into a digital format. Park Road Productions were intending to close this business due to a decline in global demand. While Archives were able to outsource this process to other providers in Asia, it was felt best to keep the historic films in New Zealand and not risk transporting them. This business case covered all aspects of operational risk associated with alternative processes for digitising the film and considered all aspects of cost and benefits associated with various options. The recommended option was adopted and the transition costs were in line with those forecast by Probity
fireservicenz

New Zealand Fire Service

Probity was engaged to design and implement a paperless accounts payable solution for New Zealand Fire Service. As part of this initiative a business case was developed that included a detailed breakdown of all costs and cost savings that would result from the initiative. This analysis was based on a seven year cost of ownership model and incorporated all costs, separating out capital costs from operational costs. In addition we provided a financial model that enabled simulation of various options based on flexing cost drivers.

NZ Fire Service

2014-10-24T13:39:06+00:00

NZ Fire Service

fireservicenz
Probity was engaged to design and implement a paperless accounts payable solution for New Zealand Fire Service. As part of this initiative a business case was developed that included a detailed breakdown of all costs and cost savings that would result from the initiative. This analysis was based on a seven year cost of ownership model and incorporated all costs, separating out capital costs from operational costs. In addition we provided a financial model that enabled simulation of various options based on flexing cost drivers.
morst

Ministry of Research Science and Technolog

Probity was engaged to manage the outsourcing of the Ministry IT infrastructure and service management. As part of this process Probity negotiated an all of government deal that allowed small agencies to access the services with advantageous conditions. The syndication included the establishment of a governance structure for agencies using the contract as well as liaison with central agencies.

MSI

2014-10-24T13:38:40+00:00

MSI

morst
Probity was engaged to manage the outsourcing of the Ministry IT infrastructure and service management. As part of this process Probity negotiated an all of government deal that allowed small agencies to access the services with advantageous conditions. The syndication included the establishment of a governance structure for agencies using the contract as well as liaison with central agencies.
aut-150x150

AUT

AUT engaged Probity to assist with the search and selection of replacement ERP and Payroll /HR applications. This was a significant project for the University. We took AUT through a process of firstly understanding the current and future needs of the business and then documenting these into Expressions of Interest and a Request for Proposal. After a period of detailed applications evaluation the team presented a comprehensive business case to Council for approval. Probity has been retained by AUT to provide assistance with the implementation of the chosen applications.

AUT

2014-10-24T13:37:40+00:00

AUT

aut-150x150
AUT engaged Probity to assist with the search and selection of replacement ERP and Payroll /HR applications. This was a significant project for the University. We took AUT through a process of firstly understanding the current and future needs of the business and then documenting these into Expressions of Interest and a Request for Proposal. After a period of detailed applications evaluation the team presented a comprehensive business case to Council for approval. Probity has been retained by AUT to provide assistance with the implementation of the chosen applications.
sprep

SPREP

SUCCESS IN THE PACIFIC – SPREP GOES LIVE WITH NEW FINANCE SYSTEM
The Secretariat of the Pacific Regional Environment Programme (SPREP) is an inter-governmental organisation based in Samoa.  SPREP has 26 member nations and is charged with promoting cooperation among Pacific Island countries and territories to protect and improve their environment and ensure sustainable development.

SPREP

2014-10-24T13:28:53+00:00

SPREP

sprep
SUCCESS IN THE PACIFIC – SPREP GOES LIVE WITH NEW FINANCE SYSTEM The Secretariat of the Pacific Regional Environment Programme (SPREP) is an inter-governmental organisation based in Samoa.  SPREP has 26 member nations and is charged with promoting cooperation among Pacific Island countries and territories to protect and improve their environment and ensure sustainable development.

Services

    • Business Systems Evaluation:

      We have assisted a large number of organisations to evaluate their current business applications against their future business requirements. Our approach is to assist our clients, through our detailed knowledge of the functionality of a large number of applications, to articulate their business requirements in terms of application functionality. We then evaluate the current application and advise on appropriate and pragmatic ways in which the system can be upgraded, enhanced, augmented or replaced so the business obtains the required functionality.

 

  • Systems Search and Selection:

    We have assisted over one hundred organisations to procure new, or replacement business applications. With significant understanding of a wide variety of business applications ranging from ERP to CRM, Payroll and Case Management, coupled with a proven procurement methodology, we can guarantee we will find you the business application that will carry your business into the future.

 

 

  • Contract Negotiation:

    Experienced negotiators who know how to balance organisational risk with cost and who can provide sound guidance on the commercial aspects of licensing, implementation and maintenance, ensure that you pay a fair price, and that the vendor takes on an appropriate level of risk. Probity has provided negotiation services to over 100 clients and is a preferred provider of negotiation services to several large Government Departments.

 

 

  • Investment Analysis:

    With a large number of experienced accountants, together with our detailed understanding of the real costs associated with procuring and implementing software, we are able to provide you with comprehensive analysis that covers all costs from hardware requirements to change management and documentation. In addition we have provided detailed financial analysis of a wide variety of business situations from acquisitions to new business ventures.

 

 

  • Business Cases:

    Too often a business case focuses on the costs and benefits of undertaking a project and provides too little insight on the organisational impacts. Such matters as governance and project resourcing requirements during the implementation, to the likely organisational restructuring requirements, are equally important to understand and also to cost into the project equation. We can assist you with the preparation of a business case that will cover all aspects of a project including costs and benefits, organisational impacts, resource requirements, governance, risk management and project timeframes. Our business cases are the foundation document for the commencement of a project and the basis of any post implementation review.

 

 

  • Implementation Services:

    As a truly independent consulting company we do not configure software. However, we offer a range of services to assist our clients to implement business applications successfully. These range from program, project and change management to test management and systems testing, data migration and user training.

 

Need help with your business systems? Get in touch today